Plateforme européenne de règlement en ligne des litiges:
https://ec.europa.eu/consumers/odr/main/index.cfm
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Performance and statistics Cookies collect information about how users interact with our website. This allows us to see which web pages have been visited, or what terms have been searched for. This grants us a more complete picture of the activities on our website. The information collected is generally processed in aggregated form. Performance and statistics cookies are used exclusively to improve the performance of the website and to tailor the online experience to the needs of users.